Bets 123 Terms & Conditions — Complete Terms of Use for the Platform

1. Introduction & Eligibility

Bets 123 (hereinafter referred to as the "Platform", "we", or "us") is an internationally licensed online betting and gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between Bets 123 and its users.

By accessing, registering on, or using any service of this platform, you confirm that you have read, understood, and fully agree to these Terms and Conditions.

If you disagree with any part of these terms, please do not use Bets 123. For any questions, get in touch with our support team.

1.1 Scope of Application

These terms apply to the bets123.app website and all associated services, mobile applications, and platform versions. By using any Bets 123 service, you agree to be bound by these terms and conditions.

2. Account Registration & Verification

A valid account is required to access Bets 123 services. You must provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• Each person may only register one account — multiple accounts are strictly prohibited
• The name, address, and date of birth provided at registration must be accurate
• Only one account is permitted per email address
• If multiple family members share the same device, you must notify us in advance
• Accounts may not be shared with or transferred to any third party

2.2 Identity Verification (KYC)

Bets 123 complies with international Anti-Money Laundering (AML) policies. As a result, identity verification is required before withdrawals or transactions above a certain threshold. Required documents may include:

• Copy of National ID or Passport
• Proof of address document (utility bill or bank statement)
• Payment method verification document

3. Betting Rules

Please read the following rules carefully before placing bets on Bets 123. These rules apply to all bet types — Sports Betting, live, and casino.

3.1 Bet Acceptance & Cancellation

• Once a bet is confirmed, it generally cannot be changed or cancelled
• If odds change before an event begins, the bet will be accepted at the updated odds
• Bets 123 reserves the right to void any bet recorded at incorrect odds due to a technical error
• In the event of a disconnection during live betting, the last confirmed odds will apply

3.2 If a Match is Cancelled or Postponed

If an event is cancelled before it begins, stakes for the relevant bets will be refunded. For partially completed events, Bets 123's decision is final.

3.3 Maximum Winnings Limit

A maximum daily winnings limit applies, whether from a single bet or a combination of multiple bets. This limit may vary depending on the game type and season. Contact our support team for details.

4. Payments & Withdrawals

Deposits and withdrawals on Bets 123 are fully secure and transparent. We support the most popular payment methods used in Bangladesh.

4.1 Deposit Rules

• The minimum deposit amount may vary depending on the payment method
• Deposits are typically instant — some methods may take 1–3 business days
• Only payment methods registered in your own name may be used
• Third-party deposits are not accepted

4.2 Withdrawal Rules

• KYC verification must be completed before withdrawals can be processed
• Withdrawal requests are typically processed within 24–72 hours
• Minimum and maximum withdrawal limits apply
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first
• Withdrawals are requested to be processed via the same method used for the original deposit

4.3 Currency & Conversion

Bets 123 supports transactions in multiple currencies, including Bangladesh Taka (BDT). Standard market exchange rates apply for any currency conversions.

5. Bonuses & Promotional Offers

Bets 123 bonuses and promotional offers are designed exclusively for our users. Each bonus carries specific terms that must be followed.

5.1 Welcome Bonus

Newly registered members will receive a welcome bonus on their first deposit. To qualify:

• Your account must be fully verified
• The minimum deposit requirement must be met
• The bonus amount must be wagered a specified number of times (typically 10x–30x)
• Wagering must be completed within the specified time period

5.2 Regular Promotions

Bets 123 regularly runs a variety of promotions — cashback, free bets, loyalty points, and more. The specific terms of each promotion apply individually.

6. Responsible Gaming Policy

Bets 123 is committed to Responsible Gaming. We want every player on our platform to enjoy themselves safely — free from pressure or financial harm.

• Daily and weekly deposit limits can be set on each account
• Through the Self-Exclusion option, accounts can be closed for a period ranging from 30 days to permanently
• Our system will automatically flag unusual or excessive gaming behaviour
• Our Responsible Gaming team is always on hand whenever you need support

For more details, visit our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on Bets 123. Violating these Terms and Conditions may result in permanent account closure and applicable legal action.

• Participating in match fixing or any other form of fraudulent activity
• Placing bets using bots or automated software
• Opening multiple accounts to take advantage of bonus offers
• Attempting to bypass or breach the platform's security systems
• Collecting or using another user's account information
• Transacting using money laundering proceeds or illegal funds
• Operating an account on behalf of anyone under 18

8. Privacy & Data Protection

Your personal information matters to us. Bets 123 follows international data protection standards, and your data is never sold to third parties.

• All transactions are secured with SSL encryption
• Your password is stored in encrypted form
• Data is used solely for service delivery and legal compliance
• You have the right to request deletion of your personal data

For more details, visit our Privacy Policy Read.

9. Account Suspension or Closure

Bets 123 may temporarily or permanently suspend or close any account under the following circumstances:

• In the event of a breach of any provision of these Terms and Conditions
• Registering with false or incomplete information
• Failure to cooperate with the KYC verification process
• Where there is suspicion of fraudulent activity
• At the User's Own Request (Self-Exclusion)

Any valid balance will be returned after an account is closed, but bonus balances will be forfeited.

10. Changes to Terms & Legal Matters

Bets 123 reserves the right to update these terms and conditions at any time. When changes are made:

• You will receive email notice before any important changes take effect
• The date of any changes will be updated on this page
• Continued use of the platform after any changes constitutes acceptance of the updated terms

10.1 Dispute Resolution

Any dispute between Bets 123 and a user will first be addressed through negotiation. If a resolution cannot be reached, the matter will be referred to an international arbitration court.

10.2 Applicable Law

These Terms are governed by the laws and regulations of the international gaming licensing authority. As a licensed operator, Bets 123 is committed to complying with all applicable laws.